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Tag: MS Teams

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In this episode the team discusses the migration of Auto-Attendant & Call Queues administration from the legacy Skype for Business Online portal to the Microsoft Teams Admin Center.

  • What do I do if I have Auto-Attendants and Call Queues?
  • What are the requirements?
  • What is the new functionaility?

Resource Accounts: https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Call Queues: https://docs.microsoft.com/en-US/microsoftteams/create-a-phone-system-call-queue

Auto Attendants: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant

 

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As part of our mini series on Office 365 Analytics and Reporting, in this episode we are speaking with John White , Ed Senez and Dean Swann from tyGraph to speak about their tyGraph suite of products .

Watch and listen to the O365Eh team intro video to Office 365 Analytics and Reporting Mini Series!

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As part of our mini series on Office 365 Analytics and Reporting, in this episode we are speaking with Tom Arbuthnot from Modality Systems to speak about Teamwork Analytics.

Watch and listen to the O365Eh team intro video to Office 365 Analytics and Reporting Mini Series!

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As part of our mini series on Office 365 Analytics and Reporting, in this episode we are speaking with Ken Lasko from Nectar Corpto speak about UC Management and Diagnostics.

Watch and listen to the O365Eh team intro video to Office 365 Analytics and Reporting Mini Series!

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As part of our mini series on Office 365 Analytics and Reporting, in this episode we are speaking with Ali Athar from IR to speak about Prognosis for Unified Communications.

Watch and listen to the O365Eh team intro video to Office 365 Analytics and Reporting Mini Series!

Some additional links for further reading on what was talked about:

https://www.ir.com/blog/basic-steps-for-unified-communications-troubleshooting?cat=0&auth=7544955&tag=All&search=

https://www.ir.com/resource/nemertes-research-customer-experience-managed-communications?PLine=&type=8&Order=-releaseDate&Search=

https://www.ir.com/resource/uc-optimization-guide-for-pros?PLine=&type=8&Order=-releaseDate&Search=

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As part of our mini series on Office 365 Analytics and Reporting, in this episode we are speaking with Adam Curry from Unify2to speak about PowerSuite.

Watch and listen to the O365Eh team intro video to Office 365 Analytics and Reporting Mini Series!

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As part of our mini series on Office 365 Analytics and Reporting, in this episode we are speaking with Ragnar Heil from Quest Software to speak about Enterprise Reporter.

Watch and listen to the O365Eh team intro video to Office 365 Analytics and Reporting Mini Series!

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In this new mini series the team tackles Microsoft Office 365 Analytics and Reporting. This introduction recording we discuss the out of the box analytics and reporting capabilities provided by Microsoft, and the 6 vendors we had separate podcasts with to see how they have taken data analysis and reporting to the next level.

Microsoft Native Tools - Usage Reports, Teams Reporting, Graph Api, Powershell, Power Bi.

Vendor Interviews: Quest , Unify2 , IR , Nectar , Modality Systems , tyGraph

 

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In this episode the O365Eh! team is at Microsoft MVP Summit 2019, where we were there to learn all the latest and greatest things coming to Microsoft Teams (under NDA of course 🙂 ). We are so very fortunate to get some time from Laurie Pottmeyer Sr. Program and Community Manager for Microsoft Teams and discuss her journey and insights on Microsoft Teams.

 

 

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In this episode the team discusses the announcement of the retirement of Microsoft Exchange Unified Messaging (UM) for on-premises and cloud deployments. Exchange UM has been a staple for Microsoft voice services for on-premises deployments since 2007 and in the cloud with the induction of Office 365.

Microsoft is moving all the voice messages services to be hosted by Azure, listen below to get the details.

https://blogs.technet.microsoft.com/exchange/2019/02/08/retiring-unified-messaging-in-exchange-online/

https://docs.microsoft.com/en-us/SkypeForBusiness/plan/exchange-unified-messaging-online-migration-support

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