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This episode discusses the new licensing changes to #microsoftteams voice licensing options including Pay-As-You-Go (PAYG) options, and Teams MTR systems. Dino gives us a rundown of his analysis of the different voice options, and Michael goes over when to use the new MTR licensing.

Note: in the podcast we mistakenly reported that the PAYG option is not available for m365 tenants in the UK.  It is available in the UK.  It is not available only for tenants with bill administration addresses in the US and Puerto Rico.

https://www.microsoft.com/en-ca/microsoft-teams/microsoft-teams-phone?rtc=1

In this episode we discuss the new Microsoft Teams Operator connect functionality currently in public preview.

  1. What is Operator Connect
  2. What is Operator Connect Conferencing
  3. Requirements
  4. How to configure
  5. Current experience and guidance in the public preview

https://cloudpartners.transform.microsoft.com/practices/microsoft-365-for-operators/connect

In this episode, we discuss the use of Self-Help Diagnostics to troubleshoot Microsoft Teams. Teams usage is growing, the number of features is rapidly growing, and it is difficult for Administrator to be able to diagnose and troubleshoot issues remotely.

https://techcommunity.microsoft.com/t5/microsoft-teams-support/self-help-diagnostics-available-for-microsoft-teams/ba-p/1303554

https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/admin-self-help-diagnostics