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Episode #35 – Auto-Attendant & Call Queues administration in Teams Admin Center

In this episode the team discusses the migration of Auto-Attendant & Call Queues administration from the legacy Skype for Business Online portal to the Microsoft Teams Admin Center.

  • What do I do if I have Auto-Attendants and Call Queues?
  • What are the requirements?
  • What is the new functionaility?

Resource Accounts: https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Call Queues: https://docs.microsoft.com/en-US/microsoftteams/create-a-phone-system-call-queue

Auto Attendants: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant